Introduction
Welcome to Eloise! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website and interact with our services.
Information We Collect
- Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.
- Payment Information: We collect payment details to process your orders securely. This may include credit card numbers and billing information.
- Usage Data: We collect information about how you interact with our website, including your IP address, browser type, pages visited, and the time and date of your visits.
- Cookies: We use cookies and similar technologies to enhance your experience on our website, understand user behavior, and improve our services.
How We Use Your Information
- Order Processing: We use your personal and payment information to process and fulfill your orders.
- Customer Support: We use your information to provide customer support and respond to your inquiries.
- Communication: We may use your contact information to send you updates, newsletters, promotional materials, and other communications related to our services.
- Improvement of Services: We analyze usage data to improve our website, products, and services.
- Security: We use your information to detect and prevent fraud, abuse, and other harmful activities.
Sharing Your Information
- Service Providers: We may share your information with third-party service providers who assist us with order fulfillment, payment processing, website maintenance, and other essential functions.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Security of Your Information
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
- Access and Correction: You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.
- Data Deletion: You can request the deletion of your personal information, subject to certain legal obligations and legitimate business interests.
- Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in the emails or contacting us directly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date at the top.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
- Email: support@eloiseluv.com</span
Thank you for trusting Eloise with your personal information. We are committed to protecting your privacy and providing a safe and secure shopping experience.